Stress-free content, document and asset management
Sometimes it isn’t just keeping on top of literature orders that can cause problems. It’s keeping the content relevant, up-to-date and consistent across all parts of the business.
One of our international clients sends out membership guides, renewal letters and updates to thousands of customers in hundreds of countries in multiple languages. So when a new benefit or a new product is introduced or the brand is updated, it is a sizeable task to update the content and keep customers in the loop.
To make life easier, we recently introduced a new content management system (its more than that – it looks after everything!) that solved countless problems in one go. It now acts as a literature library, a document builder and a workflow manager that helps to keep documents updated at the right time, in the right way, with the right people involved. The management information is incredibly detailed and because it records every last revision, there are no longer any questions around roles, responsibilities and literature ownership. The system is designed from the ground up to cover all the regulatory and compliance issues that they face.